Fundamentals of Leadership

Contents

1. Front Matter

   1. Publisher Information

2. Chapter 1: Leading People Within Organizations

   1. 1.1 Taking on the Pepsi Challenge: The Case of Indra Nooyi
   2. 1.2 Who Is a Leader? Trait Approaches to Leadership
   3. 1.3 What Do Leaders Do? Behavioral Approaches to Leadership
   4. 1.4 What Is the Role of the Context? Contingency Approaches to Leadership
   5. 1.5 What’s New? Contemporary Approaches to Leadership
   6. 1.6 The Role of Ethics and National Culture
   7. 1.7 Conclusion
   8. 1.8 Exercises

3. Chapter 2: Power and Politics

   1. 2.1 Focus on Power: The Case of Steve Jobs
   2. 2.2 The Basics of Power
   3. 2.3 The Power to Influence
   4. 2.4 Organizational Politics
   5. 2.5 Understanding Social Networks
   6. 2.6 The Role of Ethics and National Culture
   7. 2.7 Conclusion
   8. 2.8 Exercises

4. Chapter 3: Understanding People at Work: Individual Differences and Perception

   1. 3.1 Advice for Hiring Successful Employees: The Case of Guy Kawasaki
   2. 3.2 The Interactionist Perspective: The Role of Fit
   3. 3.3 Individual Differences: Values and Personality
   4. 3.4 Perception
   5. 3.5 The Role of Ethics and National Culture
   6. 3.6 Using Science to Match Candidates to Jobs: The Case of Kronos
   7. 3.7 Conclusion
   8. 3.8 Exercises

5. Chapter 4: Individual Attitudes and Behaviors

   1. 4.1 People Come First: The Case of SAS
   2. 4.2 Work Attitudes
   3. 4.3 Work Behaviors
   4. 4.4 The Role of Ethics and National Culture
   5. 4.5 Conclusion
   6. 4.6 Exercises

6. Chapter 5: Communication

   1. 5.1 You’ve Got Mail…and You’re Fired! The Case of RadioShack
   2. 5.2 Understanding Communication
   3. 5.3 Communication Barriers
   4. 5.4 Different Types of Communication and Channels
   5. 5.5 The Role of Ethics and National Culture
   6. 5.6 Employee Satisfaction Translates to Success: The Case of Edward Jones
   7. 5.7 Conclusion
   8. 5.8 Exercises

7. Chapter 6: Designing a Motivating Work Environment

   1. 6.1 Motivating Steel Workers Works: The Case of Nucor
   2. 6.2 Motivating Employees Through Job Design
   3. 6.3 Motivating Employees Through Goal Setting
   4. 6.4 Motivating Employees Through Performance Appraisals
   5. 6.5 Motivating Employees Through Performance Incentives
   6. 6.6 The Role of Ethics and National Culture
   7. 6.7 Conclusion
   8. 6.8 Exercises

8. Chapter 7: Making Decisions

   1. 7.1 Decision-Making Culture: The Case of Google
   2. 7.2 Understanding Decision Making
   3. 7.3 Faulty Decision Making
   4. 7.4 Decision Making in Groups
   5. 7.5 The Role of Ethics and National Culture
   6. 7.6 Conclusion
   7. 7.7 Exercises

9. Chapter 8: Managing Groups and Teams

   1. 8.1 Teamwork Takes to the Sky: The Case of General Electric
   2. 8.2 Group Dynamics
   3. 8.3 Understanding Team Design Characteristics
   4. 8.4 Management of Teams
   5. 8.5 Barriers to Effective Teams
   6. 8.6 The Role of Ethics and National Culture
   7. 8.7 Green Teams at Work: The Case of New Seasons Market
   8. 8.8 Conclusion

10. Chapter 9: Managing Stress and Emotions

    1. 9.1 Facing Foreclosure: The Case of Camden Property Trust
    2. 9.2 What Is Stress?
    3. 9.3 Avoiding and Managing Stress
    4. 9.4 What Are Emotions?
    5. 9.5 Emotions at Work
    6. 9.6 The Role of Ethics and National Culture
    7. 9.7 Getting Emotional: The Case of American Express
    8. 9.8 Conclusion
    9. 9.9 Exercises

11. Chapter 10: Conflict and Negotiations

    1. 10.1 Negotiation Failure: The Case of the PointCast
    2. 10.2 Understanding Conflict
    3. 10.3 Causes and Outcomes of Conflict
    4. 10.4 Conflict Management
    5. 10.5 Negotiations
    6. 10.6 The Role of Ethics and National Culture
    7. 10.7 Avoiding Conflict at WorldCom: The Case of Bernard Ebbers
    8. 10.8 Conclusion
    9. 10.9 Exercises

12. Chapter 11: Managing Demographic and Cultural Diversity

    1. 11.1 Doing Good as a Core Business Strategy: The Case of Goodwill Industries
    2. 11.2 Demographic Diversity
    3. 11.3 Cultural Diversity
    4. 11.4 The Role of Ethics and National Culture
    5. 11.5 Conclusion
    6. 11.6 Exercises

13. Chapter 12: Organizational Culture and Change

    1. 12.1 Building a Customer Service Culture: The Case of Nordstrom
    2. 12.2 Understanding Organizational Culture
    3. 12.3 Characteristics of Organizational Culture
    4. 12.4 Creating and Maintaining Organizational Culture
    5. 12.5 Organizational Change
    6. 12.6 Conclusion
    7. 12.7 Exercises

14. Back Matter

    1. Appendix
    2. Please share your supplementary material!